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Standard Operating Procedure

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  • Last updated:2019-10-01
  • Count Views:1396
  • Explanation of Standard Operating Procedure for Public Service

         1.Upon arrival at the branch, the obligor will be guided to the appropriate section by the service desk.

         2.In case of any questions, the enforcement staff will provide explanation to the obligor.

            (a).If there are no further questions after the explanation, the transferring agency will draft a payment invoice for the obligor to pay at a designated bank.

            (b).If there are further questions after the explanation:

                 (1).If the dispute is regarding substantive issues: transferring agency will provide an explanation.

                 (2).If the dispute is regarding the enforcement procedure: please follow the procedure for declaration of objection.

Standard Operating Procedure for Public Service Chart

  • Explanation of Standard Operating Procedure if Obligor Pays In Person

         1.Upon arrival at the branch, the obligor will be guided to the appropriate section by the service desk.

            (a).If the transferring agency has a resident agent at this branch, please complete payment with the resident agent and obtain a receipt thereafter.

            (b).If the transferring agency has no resident agent at his branch:

                 (1).Obligor may attend at a bank with cash and wiring instructions to make payment and obtain a receipt thereafter.

                 (2).Obligor may purchase bills of exchange or money orders and hand them to the responsible section.

                 (3).Obligor may pay directly to the cashier and obtain a receipt thereafter.

Standard Operating Procedure if Obligor Pays In Person (Chart)

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